Plain language.
Real practices.

Most privacy policies are written to protect the company. This one is written to tell you what actually happens to your data — and what doesn't.

Effective: May 2026  ·  Vithropic, Inc.

"We never sell. Not your data.
Not our values. Not the company you trust."

Vithropic founding commitment — permanent, public, non-negotiable

What this policy covers

This privacy policy describes how Vithropic, Inc. ("Vithropic," "we," "us") collects, uses, stores, and protects information when you use vithropic.com, app.vithropic.com, and any related services. It applies to all users — trial, paying, and former.

This policy does not apply to third-party services we link to. Those services have their own privacy policies.

What we collect

We collect only what we need to provide the service. Nothing more.

Category What specifically How collected
Account information First name, last name, email address, account creation date, subscription status You provide at sign-up
Financial transactions Transaction amounts, dates, merchant categories, account balances, account type (e.g., checking, 401k), statement period dates Extracted from documents you upload; stored after processing
Health and activity data Sleep duration, activity levels, heart rate averages, step counts, stress signals — from the health platform on your phone or wearable device You connect through your device's health platform with explicit permission
Usage data Pages visited, features used, session timing. No keystroke logging, no screen recording. Automatically collected while using the service
Communications Messages you send us via contact form or email You provide when you contact us

What we do not collect

Several categories of data that appear in uploaded documents are explicitly excluded from storage:

  • Your full name or address as it appears on financial documents
  • Account numbers — full or partial — from any financial document
  • Routing numbers, SWIFT codes, or any bank identifiers
  • Social Security numbers or government identification numbers
  • The original uploaded document — in any form, at any point
  • Login credentials to any financial institution
  • Payment card numbers
  • Precise GPS location data

How document uploads work

When you upload a financial document, the following happens in sequence:

  • The document is transmitted over an encrypted connection (TLS 1.3)
  • The document is processed entirely in memory by our AI extraction layer — no copy is written to disk
  • The AI reads the document text and extracts only transactions and balances
  • The document is discarded the moment processing is complete — it is not archived, backed up, or retained in any form
  • The extracted transaction and balance data is encrypted and stored in your account

The document itself never persists. If you delete your account, the transaction data derived from it is also deleted.

How we use your information

Purpose What data
Providing the service All account and financial data — to generate your dashboard, briefings, and intelligence
Personalization Transaction patterns, health data, usage behavior — to calibrate intelligence to your specific situation
Aggregate benchmarks Anonymized behavioral data — to show how similar profiles compare (minimum cohort of 50 required before any benchmark is published)
Communications Email address — to deliver briefings, product updates, and trial expiry notifications
Security and fraud prevention Usage data, account information — to detect anomalies and protect accounts
Product improvement Aggregated, anonymized usage data only — never individual records

We do not use your data for advertising. We do not build advertising profiles. We do not sell, rent, lease, or trade your personal information to any third party, for any purpose, ever.

How long we keep your data

We keep your data as long as your account exists. When you delete your account:

  • All personal data is deleted within 30 days of the deletion request
  • Transaction and balance data is deleted immediately on request
  • Health and activity data is deleted immediately on request
  • Briefing history is deleted within 30 days
  • Backup systems purge your data on their next cycle, within 90 days maximum

Anonymized aggregate contributions to cohort benchmarks cannot be individually extracted after the fact — the data was anonymized before contribution and is no longer distinguishable as yours within the statistical population. All personally identifying information is deleted completely. This is disclosed because you deserve to know it.

We retain records of financial transactions with us (subscription payments) for the period required by applicable tax law, even after account deletion.

Third parties

We use a small number of third-party services to operate. Each receives only the data they need for their specific function:

Service type What data they receive Why
Authentication provider Email address, session tokens Secure sign-in and account management
Payment processor Name, email, payment card details, billing address Processing subscription payments — we never see or store raw card data
Email delivery Email address, briefing content Delivering your weekly briefings and account notifications
AI processing layer Document text during processing only — not retained after processing completes Extracting transactions and balances from uploaded documents
Cloud infrastructure All data, encrypted Hosting, storage, compute
Security monitoring System logs, anonymized usage patterns Detecting and responding to security threats

We do not share your data with data brokers, marketing platforms, analytics resellers, or any party whose business model involves selling or monetizing data.

We may disclose personal information if required by law, court order, or lawful government request. We will notify you of such requests unless prohibited by law from doing so.

Children's privacy

Vithropic is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us immediately at the address below and we will delete it.

For users aged 13 to 17, we recommend parental review of this policy before use.

Changes to this policy

When we make material changes to this policy, we will notify you by email at least 30 days before the changes take effect. Minor clarifications that do not affect your rights or our practices may be made without advance notice.

The effective date at the top of this page reflects when the current version took effect. Previous versions are available on request.

How artificial intelligence
handles your data. In full.

Vithropic uses an AI extraction layer to process uploaded documents. Because AI processing is a category of data handling that many privacy policies ignore entirely, we give it its own section.

🔄

Stateless processing

Every document upload is a fresh, isolated operation. The AI extraction layer receives the document text and a scoped instruction. It has no memory of previous uploads, no access to your account history, and no context about who you are. Each call is completely independent.

🎯

Scoped instructions only

The AI is given a specific, narrow instruction: extract transaction amounts, dates, merchant categories, and balances. It is not given free-form access to your document. It is not asked to analyze, summarize, or retain anything beyond those specific fields. Personal identifiers are explicitly excluded from the extraction scope.

🚫

Not used for training

The AI processing infrastructure we use operates under enterprise-grade data handling terms. Your document content is not used to train, fine-tune, or improve any AI model — by us or by any service provider. This is a contractual commitment in our agreements with AI service providers, not merely a preference.

What the AI receives

The raw text content of your uploaded PDF, plus a scoped instruction to extract specific financial data fields only. No account history. No prior context. No personally identifying information beyond what appears in the document text itself — which it is instructed to disregard.

What the AI returns

A structured list of transactions (amount, date, category) and account balance data. Nothing else. If the document contains information the AI was not instructed to extract, that information is not returned and is not retained. The AI's output is the only data that flows into Vithropic's storage layer.

What happens after processing

The document text that was sent to the AI extraction layer is not retained by the AI infrastructure after the processing call completes. It is not stored in logs, not cached, and not accessible after the call. The only persistent record of the document is the structured transaction and balance data stored in your encrypted Vithropic account.

Briefing generation

Your weekly intelligence briefings are generated using stored transaction and balance data — not by re-processing original documents. The AI briefing layer receives anonymized financial patterns and instructions. It does not receive raw document text, account numbers, or personal identifiers. Briefing generation is also stateless — each briefing is generated independently.

What you can do
at any time.

These rights can be exercised from your account settings at any time without contacting us. You should not have to ask permission to control your own data.

📤

Export your data

Request a complete, machine-readable export of all data Vithropic holds about you — transactions, health data, briefing history, account information. Delivered to your registered email within 24 hours.

🗑️

Delete your account

Delete your account and all associated personal data. Confirmation sent when deletion is complete. No retention periods. No recovery. The data is gone within 30 days, with most categories deleted immediately.

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See what we hold

View a complete inventory of every data category Vithropic holds about you — what it is, how it is used, and when it was last updated. No hidden categories. No surprises. Available from account settings.

✏️

Correct inaccuracies

If any personal information we hold about you is inaccurate, you can update it from account settings or by contacting us. We will make corrections within 48 hours.

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Stop data collection

Stop uploading documents at any time. Previously stored data remains in your account until you delete it. Disconnecting health data from account settings stops health data collection immediately. You control the cadence entirely.

📧

Opt out of communications

Unsubscribe from non-essential communications at any time using the unsubscribe link in any email. Transactional communications (account security, trial expiry) cannot be opted out of while your account is active.

For users in California and the European Union

If you are located in California (CCPA/CPRA) or the European Union / United Kingdom (GDPR), you have additional rights including the right to know the categories of third parties with whom we share data, the right to non-discrimination for exercising privacy rights, and the right to lodge a complaint with your local supervisory authority. Contact us at the address below to exercise these rights.

Cookies and tracking

Vithropic uses a minimal set of cookies required to operate the service securely:

  • Session cookies — required to maintain your authenticated session. These expire when you close your browser or sign out.
  • Security cookies — short-lived tokens used for CSRF protection and secure form submission.
  • Preference cookies — store UI preferences such as your selected billing period on the pricing page.

We do not use advertising cookies, third-party tracking cookies, or cross-site tracking of any kind. We do not use Google Analytics, Facebook Pixel, or any behavioral advertising technology. We do not fingerprint your browser.

You can disable cookies in your browser settings. Session and security cookies are required for the authenticated portal to function — disabling them will prevent sign-in.

Questions about your data?

Privacy requests — including data access, correction, and deletion requests — are handled personally and responded to within 48 hours. Data deletion is completed within 30 days of the request.

Vithropic, Inc.  ·  Contact form

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